Shawna-Kay Thomas, Communications Specialist at the Better Business Bureau in Calgary says Amazon has been hit hard by scammers, "What happens is you get a call, and it's strictly because the number you see is like a number you're familiar with. They're also using the Better Business Bureau's number."
Users will answer the call, and then they will say there's a problem with your account, Prime card, or lost or damaged packages, or an unfulfilled order, "They just want your personal information, and your banking information. Which they can use in the long run," adds Thomas.
There are ways to spot this scam says the Better Business Bureau:
- Be skeptical of unsolicited emails or calls
- Ignore messages that ask for personal info
- Ignore calls that are asking for immediate action
- Do not answer requests for money transfers
- Report the phishing scam to Amazon
To learn more about Phishing scams, you can visit https://www.bbb.org/article/news-releases/16758-bbb-tip-phishing-scams