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Better Business Bureau says new Amazon phishing scam is making the waves

October 15, 2020

If you find yourself sitting at home due to the novel coronavirus you may be doing some extra browsing on sites like Amazon. The Better Business Bureau in Calgary says that scammers are taking advantage of this trend, and posing as Amazon employees. The con artists are calling people, and claiming to need information from users. There are ways to spot this scam, and the BBB is urging consumers to follow their tips.

Shawna-Kay Thomas, Communications Specialist at the Better Business Bureau in Calgary says Amazon has been hit hard by scammers, "What happens is you get a call, and it's strictly because the number you see is like a number you're familiar with. They're also using the Better Business Bureau's number."

Users will answer the call, and then they will say there's a problem with your account, Prime card, or lost or damaged packages, or an unfulfilled order, "They just want your personal information, and your banking information. Which they can use in the long run," adds Thomas.

There are ways to spot this scam says the Better Business Bureau:

  1. Be skeptical of unsolicited emails or calls
  2. Ignore messages that ask for personal info
  3. Ignore calls that are asking for immediate action
  4. Do not answer requests for money transfers
  5. Report the phishing scam to Amazon

To learn more about Phishing scams, you can visit https://www.bbb.org/article/news-releases/16758-bbb-tip-phishing-scams