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Navigating your taxes over the phone during COVID-19

May 19, 2020

Tax season can be difficult to navigate, even without a global pandemic. The Federal government extended its deadline to June 1, but companies like H&R block are challenged by working through important details over the phone.

"There are certain parts that are taking longer to do (the) same service that we did. Traditionally we'd have clients come into us, sit down — we would conduct an interview with them. We would check our slips to be able to see if we have everything that we need for that return," says senior tax expert at H&R block, Micheal Davis.

There are eight H&R Block locations in Lethbridge where you can drop off your tax forms if you haven’t already.