When routes return, the current public health recommendations will remain in place including physical distancing and all riders will be urged to wear a mask. Disposable masks will be available on the bus, if needed.
To protect the health of public and staff, Lethbridge Transit suspend fares on March 22. At the time, the collection of fares put riders and drivers at risk as they would need to be in close proximity to each other without any protection. Since that time, the City has installed shields around all drivers to help prevent the spread of COVID-19.
On April 8, Lethbridge Transit suspended conventional routes and moved to a ride-by-reservation system to manage physical distancing requirements and the decreased rider volumes. This system has been maintained, at no cost to the rider, throughout the COVID-19 shut down.
“We’ve heard from the community that many people are not using Transit because the ride-by-reservation system is not as convenient as regular routes,” says Kevin Ponech, Transit Manager for the City of Lethbridge. “We’ve decided to bring the full route system back so we can monitor volumes and see if this change brings riders back. We are currently at just 12 per cent of our regular capacity so if numbers remain low, we may still need to adjust routes and frequency to make the system sustainable.”